Textinct Chat Assist App for Zendesk: Transforming Customer Support with AIqui
Revolutionize Your Customer Support
with Ease and Precision
Understanding your customers’ emotions and mental state is crucial for resolving service issues and building strong relationships. Textinct Chat Assist App for Zendesk enhances how support agents interact with customers.
What is the Textinct Chat Assist App?
When integrated with Zendesk, Textinct evaluates incoming customer queries and provides immediate feedback to agents. Your team can draft and assess responses before sending them.
- Emotional Intelligence Analysis – Understand customer emotions and sentiments to respond with the right tone and empathy..
- Bias-Free Communication – Ensure responses are free from unconscious bias, sexism, or racism, promoting inclusivity.
- Real-Time Feedback – Agents receive instant feedback to refine messages for clarity, empathy, and effectiveness before sending..
Transforming Customer Interactions
Understanding customer’s tonality, stress level, and emotions enables agents to craft personalized responses, boosting customer satisfaction and speeding issue resolution.
Why Choose Textinct Chat Assist App for Zendesk?
- Quickly understand the mental and emotional state of your customer.
- Enable your agents to give more personal responses to customers.
- Eliminate bias to ensure responses reflect an open and understanding company.
Join the Waitlist
While we put the finishing touches on the Textinct App for Zendesk, you can join our waitlist – ensuring that you can be among the first companies in the world to take advantage of a better way of handling customer queries.
